Most residents and businesses in Winchester already participate in the one of the options within the WinPower Program. Check your electricity bill to see if you’re one of them. The supplier should be listed as “Direct Energy – Town of Winchester.” If Eversource is still listed as your supplier, you may complete the enrollment form to sign up for the best WinPower product option for you. If a different supplier is listed, contact that supplier to ensure there are no penalties or termination fees for leaving that supplier before you join the WinPower Program.
WinPower does not replace Eversource as your electric utility. They continue to deliver electricity, repair outages and manage all billing. The Program offers alternatives for the Supply portion of your bill. See the Understanding Your Bill section on the Eversource’s website to see the difference between Supply and Delivery sections.
The Program is open to electricity customers in Winchester, whether they be a resident, business, renter, or owner.
Prior to program launch, Winchester conducted extensive education and outreach to notify our community.
The Program is structured with voluntary participation and automatic enrollment.
- Voluntary participation: Customers can leave the Program at any time, either before the program starts or during, without penalty.
- Automatic enrollment for most: In Winchester, most residential and some business customers are receiving their electricity supply from Eversource Basic Service. For these customers, entry into the Program is simple and easy. They are given a 30-day period to consider their participation in the Program. At the end of the 30-day period, customers who choose to participate (i.e., do not opt out) will be automatically enrolled in the Program. Customers will be enrolled in the WinPower Standard product, unless they have chosen one of the optional products.
Each customer eligible for automatic enrollment will receive a Customer Notification Letter in the mail. It will have program details and provide ways to opt out via prepaid mailer, phone and online form. - Opt-in required for some: Those Winchester residents and businesses who have already chosen an electricity supplier other than Eversource are not automatically enrolled in the Program, but can voluntarily opt into the Program at any time. The Department of Public Utilities (DPU) advises all customers of third-party suppliers to check their contract terms as their supplier may charge them a fee or penalty to leave before their third-party supply contract expires.
Solar electricity consumers will not be impacted and will continue to receive all net metering credits while participating in the Program.
Budget Billing and Low Income Delivery Rate customers will continue to receive those benefits while participating in the Program.
Questions & Support
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